Privacy policy

Effective Date: [12-12-2025]

Welcome to CleanFlow Solutions LLC (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information when you visit our website or use our residential home cleaning services in Normal, Illinois, USA. This Privacy Policy explains how we collect, use, disclose, safeguard, and protect your information. By using our website or services, you agree to the terms of this policy. The Cleaners

1. Information We Collect

Personal Information You Provide

We may collect personal information you voluntarily provide when you: The Cleaners

Book or request a cleaning service
Complete a contact form or subscribe to updates
Communicate with us via phone, email, or other channels

Personal data may include:

Name
Email address
Phone number
Home address (needed to schedule a cleaning service)
Service preferences or scheduling notes

Non-Personal Information

We may also gather non-identifiable information automatically through your interaction with our website, such as: Sparkle Cleaners

Browser type and version
Device type
Pages you view and time spent
IP address

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to: The Cleaners

Provide, manage, and improve our home cleaning services
Communicate with you about bookings, updates, and customer support
Respond to your inquiries
Send service confirmations and reminders
Improve our website’s functionality and content

We will never sell your personal information to third parties.

3. How We Share Your Information

We may share your information in limited ways, such as: The Cleaners

With third-party service providers (like booking systems or email platforms) that help us operate our services
To comply with legal requirements or government requests
To protect our rights, safety, or property

We do not use third-party advertising or sell personal data to marketers.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, tailor content, and analyze website usage. You can disable cookies in your browser settings; however, this may affect some features of the site. Sparkle Cleaners

5. Data Security

We implement reasonable safeguards, including administrative, technical, and physical measures, to protect your personal information. However, no electronic transmission is completely secure, and we cannot guarantee absolute security. The Cleaners

6. Children’s Privacy

Our services and website are intended for general audiences. We do not knowingly collect personal information from children under the age of 13. If you believe information about a child has been collected, please contact us so we can delete it. The Cleaners

7. Your Privacy Rights

Depending on your location and applicable laws, you may have rights such as: The Cleaners

Accessing your personal data
Requesting corrections
Deleting your information
Limiting or objecting to processing

To exercise any rights, please contact us via the details below.

8. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in how we handle information or to comply with legal requirements. When changes are made, we will update the effective date at the top of this page.